Privacy Policy
At Fixohe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
Personal Information
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment-related details necessary to process your order
Order Information
- Products purchased
- Order date
- Order value
- Shipping method
- Transaction details
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website, services, and shopping experience
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal obligations
We may also use your email address to send service-related communications about your order.
If you choose to subscribe, we may send promotional or marketing emails. You can unsubscribe from marketing emails at any time.
3. Payment Information
Payments are processed through secure third-party payment providers. We do not store your full payment card information on our servers.
Payment processors may collect and process your payment information in accordance with their own privacy and security practices.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to operate our business, such as:
- Payment processors
- Shipping and delivery providers
- Website hosting or technical service providers
- Fraud prevention or security service providers
These third parties only receive the information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Improve site performance
- Understand how visitors use our website
- Support analytics and marketing activities
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain business and legal records
- Comply with applicable legal obligations
When information is no longer needed, we take reasonable steps to delete or securely store it.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information, where applicable
- Opt out of marketing communications
To make a privacy-related request, please contact us using the contact information below.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected unintentionally, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Fixohe
Operated by Ausown Broton LLC
118 Rutherford Dr, Rockwall, TX 75032, United States
Email: [email protected]
Phone: (+1) 978-874-4139