Billing Terms And Conditions
Welcome to Fixohe. These Billing Terms & Conditions explain how billing and payment are handled when you place an order on our website. By completing a purchase, you agree to the terms below.
1. Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
All transactions are processed in U.S. dollars (USD).
Available payment methods may be updated from time to time and will be displayed at checkout.
2. Billing Information
Customers are required to provide accurate and complete billing information when placing an order, including:
- Full name
- Billing address
- Shipping address
- Email address
- Valid payment details
Accurate billing information helps us process orders efficiently and avoid unnecessary delays.
3. Pricing, Taxes, and Promotions
Pricing
- All prices are listed in USD
- Shipping fees and applicable taxes, where required, are calculated and displayed at checkout before payment confirmation
- If pricing information is updated on the website, confirmed orders will not be affected after payment has been successfully completed
Promotions and Discount Codes
- Discount codes must be applied during checkout
- Discounts cannot be added after an order has been placed
- Unless otherwise stated, only one promotional code may be used per order
- Promotions may be subject to expiration dates or additional terms
4. Order Confirmation and Invoicing
After an order is placed successfully, customers will receive a confirmation email that may include:
- Order number
- Items purchased
- Shipping method
- Billing summary
If you do not receive a confirmation email, please contact us at [email protected].
An invoice may be included with the shipment or provided electronically upon request.
5. Payment Authorization and Processing
By submitting payment, you authorize Fixohe to charge your selected payment method for the total order amount, including shipping fees and applicable taxes.
Orders are processed after successful payment authorization and routine security review where applicable.
If a payment is declined or cannot be completed, customers may be asked to use another payment method before the order can be processed.
6. Payment Security
Payments on our website are processed through secure third-party payment providers.
Fixohe does not store full credit card information on its servers.
We take reasonable steps to support secure transactions. However, no method of transmission or online payment process can provide absolute security.
7. Billing Concerns and Payment Disputes
If you have a billing question or believe there is an error with your order, please contact us at [email protected] before initiating a payment dispute.
We will review the issue and work to provide a timely response.
If a payment dispute or chargeback is opened, relevant order and transaction information may be shared with the payment provider as part of the review process.
8. Contact Information
Fixohe is operated by Ausown Broton LLC, a company registered in Texas, United States.
Email: [email protected]
Phone: (+1) 978-874-4139
Address: 118 Rutherford Dr, Rockwall, TX 75032, United States